Shipping & delivery

Logistics that hold up to a purchase order

We ship from two loading ports on FOB, CIF and DAP terms, and quote freight separately at cost so you can see the carrier, the chargeable weight and the accessorials before anything is booked.

Stock dispatch
48 hours
Sea transit
12–40 days
Air transit
3–6 days
Claims window
7 days

Europe (sea, LCL)

18 to 24 days port to port. Weekly consolidation from both loading ports. Customs entry is handled by the importer's broker against our document set.

North America (sea)

24 to 35 days to East Coast ports, 30 to 40 days to the West Coast. FCL is more economical above twelve pallets.

Middle East & Asia (sea)

12 to 22 days depending on the lane. Direct sailings on the main routes; transhipment adds five to eight days.

Worldwide (air)

3 to 6 business days door to door. Chargeable weight applies, so air is best for samples, swatches and urgent replenishment rather than full runs.

Procedure

What happens between payment and your dock

  1. 01Booking confirmed against the delivery window in your quotation.
  2. 02Packing list and carton labels issued before the container is sealed.
  3. 03Loading photographs, container or AWB number sent at handover.
  4. 04Document set emailed: commercial invoice, packing list, bill of lading, certificate of origin.
  5. 05Arrival notice and freight invoice issued at cost, with any surcharges itemised.

Pallet standard is 1200 × 800 mm, stretch-wrapped, corner-boarded and capped at 1.8 m unless your receiving dock requires otherwise. Carton labels carry the SKU, quantity and gross weight on two faces.

For the full policy on transit damage, split deliveries and carrier terms, see the shipping policy. Export paperwork is detailed on export information.

Need a landed cost estimate?

Send the quantity and destination port. We return goods pricing and freight in one quotation.