How it works

From first enquiry to delivered freight, in six steps

A wholesale order moves through specification, sampling, payment and freight. Here is exactly what happens at each stage, who does it and how long it usually takes.

Quote turnaround
2 business days
Sample dispatch
3–5 days
Deposit
30% of order
Production
15–30 days

01 — Select and specify

Browse the catalog and add stock lines to your cart, or send a specification through the quote form when you need a variant, a different finish or a private label.

02 — Request pricing

We confirm the tier that matches your quantity, the lead time for that run and the chargeable weight to your destination port. Quotes are valid for 30 days.

03 — Sample and approve

For first orders we send a production sample or a stock swatch set. You approve the reference sample in writing; that sample is sealed and becomes the inspection standard.

04 — Confirm and pay

A 30% deposit confirms the order and books production. The balance is due against the bill of lading copy, or on 30-day terms once an account is opened.

05 — Inspect and pack

Goods are checked against the sealed sample using AQL 2.5, photographed, and packed to the carton count on your purchase order.

06 — Ship and document

We book the carrier, issue the commercial invoice, packing list and certificate of origin, and send tracking with the freight invoice.

Contracts

What we need from you

To open an order we need the legal entity name, delivery address, a contact who can approve a sample, and the destination port or inland city for the freight quote.

For private-label work we also need the artwork files, the label specification and, where applicable, the trademark registration for the market you are selling into.

Nothing is charged until you approve the written quotation and pay the deposit invoice.

Start with a specification

Send the specification, target quantity and destination port. We reply with volume pricing, lead time and freight within two business days.