ISO 9001 — Quality management
Applies to our own production and warehousing. Audited annually; the certificate and audit summary are available to buyers under NDA.
Certifications
These are the standards that apply to the lines we sell and the paperwork that travels with them. Where a market needs something beyond this list, tell us before production so it can be produced during the run.
Applies to our own production and warehousing. Audited annually; the certificate and audit summary are available to buyers under NDA.
Textiles intended for skin contact, including apparel knits and bedding. Tested for harmful substances per the current standard; certificate numbers are quoted on the spec sheet.
Ceramic and stainless tableware intended for food service. Glazes are tested for lead and cadmium release per lot, with reports supplied on request.
EU-market goods are screened against the REACH candidate list. Where a substance above threshold is present it is declared on the specification sheet.
Applied only where a product falls under a directive that requires it. We do not apply CE marks to goods outside those scopes.
Pallets and crates are ISPM 15 heat-treated and stamped. Cartons use recyclable board; single-use plastic is limited to protective wrapping where the material requires it.
How certificates are issued
Certificates are issued against the entity receiving the goods, not carried over from a previous order. If your customs broker or compliance team needs a declaration of conformity in a specific format, send the template with the purchase order.
Test reports are batch-specific. We will supply the report for the batch that produced your order rather than a generic certificate, because that is what an auditor will ask for.
Inspection and acceptance criteria are on quality assurance; the material detail behind these labels is on quality standards.
Send the destination market, product line and the standard your buyer requires. We will confirm whether it can be met before you commit.