Quality standards

Checked at three points, documented at every one

Quality is a process, not a final inspection. Our lines are controlled at material intake, during production and before the pallet leaves — with photographs and a signed report for each stage.

Inspection level
AQL 2.5
Checkpoints
3 per run
Reports
Per shipment
Sample seal
Retained 12 months

Incoming materials

Steel is checked for grade and hardness on receipt, ceramic bodies for moisture content, and yarn for count and shrinkage. Batches that fail are rejected before production, not after.

In-line inspection

First-off approval against the sealed reference sample, then inspection at 30% and 70% of the run. Any deviation stops the line rather than being sorted out at packing.

AQL 2.5 pre-shipment

A statistical sample is drawn from the finished cartons and inspected for function, finish, dimensions, labelling and packing. Findings outside the limit mean rework or rejection.

Traceability

Every carton carries a batch code linking it to the material lot, the line, the inspector and the date. A complaint can therefore be traced to a specific run.

Materials

What we will and will not buy

Tool steel comes from mills that certify grade and heat number. Ceramics are lead- and cadmium-free to the limits of the destination market, with test reports available per glaze lot. Textiles are OEKO-TEX certified where the line is intended for skin contact.

We do not substitute materials without written approval. If a mill changes a yarn count or a supplier changes a coating, the change is declared and the line is re-sampled before it ships.

This is also why lead times hold: production is not allowed to compress inspection to catch up on a late start.

Documentation

What you receive with the goods

The pre-shipment inspection report — photographed, with the sample reference and defect classification — travels with the shipping documents and is also emailed before dispatch.

If your compliance team needs a specific test report, a declaration of conformity or a lab certificate for a market, request it on the quotation so it can be produced during the run rather than after.

Want to audit a line before you order?

Ask for the inspection reports from the last three runs of any stock product, or book a factory visit against your next production window.