Payment methods
Bank transfer in USD to our nominated account, or card through the payment link on your invoice. Documentary credit (L/C at sight) is accepted on orders above USD 20,000. All charges outside our bank are for the buyer's account.
Trade terms
The commercial terms behind every quotation
These are the standard terms for MATCHO so wholesale orders. A signed quotation or purchase order acceptance overrides them where the two differ.
- Currency
- USD
- Deposit
- 30%
- Balance
- Against B/L
- Quote validity
- 30 days
Deposit and balance
30% deposit on confirmation, 70% against the bill of lading copy. Approved trade accounts may be offered 30-day net terms after two completed orders.
Minimum orders
Per-line minimums are published on each product page. There is no overall order minimum, but orders under 150 kg are priced as parcel freight rather than pallet freight.
Lead times
Stock lines dispatch in 48 hours. Production runs are 15–30 days depending on material and finishing, excluding transit. Quoted lead times start the working day after the deposit clears.
Prices and currency
Prices are quoted in USD, ex works unless the quotation states otherwise. Quotations hold for 30 days; after that, material movements may be repriced.
Incoterms
We trade on FOB and CIF for sea freight, and DAP for air and road. Nominations for FOB shipments must come from a carrier with a bill of lading facility at the loading port.
Claims and returns
Quantity or transit damage claims must be raised within 7 days of delivery with photographs and the carton count. Verified shortages are credited or replaced on the next shipment.
Cancellation
Stock orders can be cancelled before dispatch with a 10% restocking fee. Production runs are cancellable until materials are cut; the deposit then covers committed material.
Agreements
What a confirmed order includes
A confirmed order is the quotation plus your written approval of the reference sample. Together they define quantity, unit price, specification, packaging, Incoterm, port and delivery window.
Where a buyer supplies their own purchase-order terms, we counter-sign with any variances listed. Neither side is bound by terms that were not agreed in writing before production started.
Disputes are handled under the law of the seller's place of business, with mediation before arbitration. Freight and duty are governed by the nominated carrier's terms.
Need terms for a specific market?
Send the destination and the entity you buy under — we will confirm whether the quotation is FOB, CIF or DAP and what documents ship with it.